Pro Tools Group – Website Terms & Conditions

Effective Date: July 2025

Welcome to the Pro Tools website (the "Site"). These Terms & Conditions govern your use of the Site and the purchase of any products or services from us. By accessing or using this Site, you agree to be bound by these Terms & Conditions.

1. Use of the Website

You must be at least 18 years of age to use this Site or have the consent of a parent/guardian.
You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of others.

2. Orders and Purchases

All prices listed on the Site are in Australian Dollars (AUD) and include GST unless otherwise stated.
We reserve the right to accept or reject any order at our sole discretion.
Promotions and discounts are subject to availability and may be changed without notice.

3. Product Descriptions

We make every effort to ensure that product descriptions and images are accurate, but we do not warrant that they are error-free or current.
Actual products may vary slightly from images shown on the Site.

4. Payment

Payments must be made using approved payment methods listed at checkout.
Your order will not be shipped until payment has been received in full.

5. Shipping & Delivery

We deliver Australia-wide. Delivery times and costs are outlined at checkout.
Delays in delivery are not our responsibility once the product has been dispatched.

6. Returns & Refunds

Returns are accepted in accordance with Australian Consumer Law.
Products must be returned in original condition within 30 days of purchase, unless faulty.
Proof of purchase is required for all returns or exchanges.

7. Intellectual Property

All content on this Site (text, images, logos, graphics) is owned or licensed by Pro Tools and may not be reproduced without permission.

8. Privacy

Your personal information is handled in accordance with our [Privacy Policy].
We take reasonable steps to protect your data, but we cannot guarantee absolute security.

9. Limitation of Liability

To the fullest extent permitted by law, Pro Tools is not liable for any loss, damage, or injury arising from your use of this Site or products purchased from it.

10. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the content or accuracy of those sites.

11. Changes to Terms

We reserve the right to change these Terms & Conditions at any time. Changes will take effect when posted on the Site.

12. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.